The printed 24-page annual report for the National Veterans Legal Services Program (NVLSP) provides an overview of a nonprofit organization’s accomplishments and finances in a year.

The presentation has a linear flow to it and the design is inviting. … [more]

The Efficient Products Warehouse website is designed to sell products to a targeted niche audience that tends to buy in quantity. The interface values business first, helping customers make purchases quickly, with less emphasis having to be placed … [more]

Ami Neiberger-Miller really enjoyed working with the National Veterans Legal Services Program to put together a discussion panel on May 27, 2015 called “Women Writing About War: Four Authors Join Judy Woodruff.”

Panel Participants

Gayle … [more]

Writing & Editing

Friday, February 27, 2015

Our busy “pens” crank out press releases, website text, social media copy, magazine stories, publications, event scripts, annual reports, brochures, and curriculum. … [more]

Curriculum Development

Friday, February 27, 2015

Our clean graphic design and quality writing aid comprehension and learner interest. We have designed engaging and successful educational curricula for youth and adults. … [more]

Media Relations

Friday, February 27, 2015

Identifying story angles, building connections with journalists, and pitching your story at the right time gets you in front of the press. We can help you manage your media relations, assist in developing an outreach strategy, manage media on-site at … [more]

Website Design

Friday, February 27, 2015

Your website is a portal into your organization, association or business. We can help you re-design an existing website or create a new one that resonates your brand voice. … [more]

Social Media Engagement

Friday, February 27, 2015

Seeking to craft a social media outreach strategy, outsource your social media engagement, train your team, or embrace blogging? We have worked with a variety of organizations to help them take advantage of all social media has to offer on platforms like … [more]

Creative Services

Friday, February 27, 2015

Professional graphic design helps you stand out from the crowd and convey information clearly. We help organizations and businesses create publications, brochures, logos, and other materials. … [more]

Training & Coaching

Friday, February 27, 2015

Empowering our clients to take their work to the next level of professional excellence is the goal of our coaching and training efforts. We deliver one-on-one coaching, seminars and training to improve media relations, social media, writing, and branding … [more]

Strategic Communications

Friday, February 27, 2015

Need to market a program, create a campaign, or change an audience’s perception? We craft and implement public service, information and education campaigns for our clients that deliver results. … [more]

Supporting Services

Friday, February 27, 2015

We are a full service communications agency. Some of our supporting services are offered exclusively for existing clients. While we do not specialize in these areas, we have in-house capabilities for event planning and management, product and … [more]

E-Commerce

Friday, February 27, 2015

Businesses and organizations today rely on e-commerce websites to showcase products and generate sales. Our product merchandising expertise and web savvy deliver e-commerce solutions that convert browsers to customers. … [more]

Branding

Friday, February 27, 2015

Defining your brand through fonts, colors and usability standards distinguishes you from competitors and shapes your organization’s personality. We guide your conversations to help you define your brand and teach you how apply your brand through … [more]

This moving story interviewed children of fallen service members for a Memorial Day weekend piece in 2012 featured on CNN’s Anderson Cooper 360. Steppingstone LLC’s Ami Neiberger-Miller worked with the producers on a concept for the … [more]

Rick Miller, Creative Director

Tuesday, January 27, 2015
As a creative director with a passion for clean design elements, Rick Miller brings a complex simplicity to his work. He is known for his experience with nonprofit organizations and associations, his savvy business and product marketing sense, his design capabilities, and his willingness to listen to his clients and meet their needs. Rick Miller has designed websites, brochures, displays, marketing campaigns ...

Ami Neiberger-Miller, Founder

Tuesday, February 18, 2014
Media relations, writing, strategic communications and social media are all part of Ami Neiberger-Miller's daily workload. She provides clients with strategic counsel, designs campaigns, builds relationships with journalists, and crafts copy for social media, press releases, and publications. Helping nonprofit organizations, associations and businesses communicate more effectively has been Ami Neiberger-Miller's passion ...

Monday, October 7, 2013

Authenticity. Clarity. Effectiveness. Honesty. These are all things your organization needs in its communications.

Our Approach

Effective communication is powerful, persuasive, and incisive – it clears the fog and gives clarity.

We  deliver … [more]

The Washington Post recently caused a stir by inviting people to pitch the editorial board. Most editorial boards enjoy hearing from readers and appreciate input – especially if it is thoughtful and well-assembled. But most of them don’t do what … [more]

Ever wonder what is your most engaging tweet? Or what tweets from a competitor or client are their best? There are lots of tools out there (and many are integrated into social media management platforms like Hootsuite), but if you just need to know which … [more]

Facebook recently launched Facebook for Nonprofits – a group of resources to help the many nonprofit organizations using Facebook. Organizers say the resources will help you:

Build and grow your Facebook presence Raise awareness about your … [more]

A majority of nonprofit organizations are using content marketing to share their work, recruit supporters, strengthen relationships, and inspire action. The Content Marketing Institute and Blackbaud’s 2015 study found 61% of nonprofits … [more]

When the Colonial Williamsburg Foundation aired its first ever super Bowl ad ever in 2016, I’m sure the organization’s leadership hoped their effort would be met with widespread acclaim and praise. Instead, they faced a heap of criticism … [more]

I was an early fan of the Always #LikeAGirl campaign – finding it bold, empowering and with a worthwhile message. So much of what passes for advertising these days is dribble that sounds and looks like it oozed out of snarky teen consciousness,  … [more]

With support from Facebook, ActionSprout is helping nonprofits try out and use Facebook ads for free this holiday giving season.

Registered US 501(c)3 organizations can apply by November 15, 2015 to get access to up to $1,500 in ad credits to use from … [more]

The Association of Fundraising Professionals released its annual survey on fundraising effectiveness recently, and its results should make everyone in the nonprofit world sit up and pay attention.

We are not doing the right things to promote donor … [more]

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Using social media to create events and conferences that everyone talks about, is not that hard, it just requires some planning and time. It’s about way more than just deciding on a hashtag and sticking it on a couple of PowerPoint slides. Here are … [more]

I’m still amazed when I get e-newsletters as attached PDFs sent via email, that arrive with a terse email and a big file. Amazed. Really. That people are spending so much time on putting content together to share – and then choosing to send it … [more]

Intuition and strategy play big roles in media relations. There are times that you need to listen to your gut, and times when you just have to execute. But it can be easy to make a mistake, even while executing an awesome strategy. The last thing you want … [more]

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The hashtag #NGOFacts encourages nonprofit organizations and charities to increase awareness by sharing interesting statistics, facts and success stories about global development. The campaign was featured by The Guardian, which has a global … [more]

The  annual PR PowerLines survey of journalists was published in January 2015, and the results offer tips on getting your news release read (and used) by journalists, that can assist small business owners, nonprofit workers or association professionals. … [more]

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What is the best time to tweet and get attention and engagement? The staff at Buffer analyzed 4.8 million tweets across 10,000 profiles to share the skinny on when to post to get the most clicks, favorites and re-tweets. And you might find some of the results … [more]

If you’ve worked in marketing and PR for the last couple of years, then you have surely heard of David Meerman Scott’s, The New Rules of Marketing & PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, … [more]

Ami Neiberger-Miller enjoyed speaking for the 2015 annual meeting for Association Media & Publishing today! She was especially pleased to get to work with her co-presenter, Charles Day, of the American Institute of Physics.

Here is their session … [more]

Infographics have been the rage for a few years, and we have shepherded clients through the process of creating and distributing infographics. But what does it really take to make a great infographic that resonates with the people you want to talk to?

Tip … [more]

Are you running on social media overload? Looking for tips on how to save time and link strategically to your goals? Or are you seeking some inspiration? Would you like to know how one association has attracted 2.1 million Facebook fans?

Our very own Ami … [more]

Ami Neiberger-Miller was recently interviewed by Mint.com for a story offering social media advice for small businesses, nonprofits and associations. Ami began the interview by pointing out how strategy and goals need to guide the tactics you select, … [more]

Is your website mobile-friendly? It needs to be. On April 21, 2015, Google changed its search algorithm to make mobile-friendliness a ranking signal for search results. Google also recently announced that more Google searches take place on mobile devices … [more]

Nonprofit organizations can now register .NGO and .ONG domain names – and even better – they can also get the support of an online community to help them build awareness for, raise funds, and generate support for their missions.

This can be … [more]

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Are your blog posts dull? Do you want to improve readability and interaction on your blog? Blogging can be a great way to generate new content and share information about your small business, nonprofit or association. But what elements do you need to make … [more]

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