In a piece for Business Insider, Steppingstone LLC founder Ami Neiberger-Miller revealed the inside story on how we rebuilt our business after tragedy struck in 2007. On August 6, 2007, Ami’s brother, U.S. Army Specialist Christopher Neiberger, age 22, was killed in combat in the Iraq war. Ami and Steppingstone LLC’s … [more]
The way a story is told within the recovery community – in the context of support groups and AA meetings – is very different from the way a story should be told in the public eye. In this session at RISE19, organized by the National Association of Drug Court Professionals (NADCP), Ami Neiberger-Miller talked with treatment … [more]
Stories of those who have experienced some of life’s worst moments can inspire us and help others coping with addiction disorders seek treatment and recovery – these stories can offer tremendous hope. At the same time, those seeking to advocate publicly and share their journeys with others need to think through privacy … [more]
Drawing on her media relations experience and a series of roundtables with a group of treatment court graduates, Ami Neiberger-Miller assembled a guide, “Sharing Your Treatment Court Story: A Guide to Help You Prepare.” Published by the National Association of Drug Court Professionals (NADCP), the guide offers … [more]
When the Colonial Williamsburg Foundation aired its first ever super Bowl ad ever in 2016, I’m sure the organization’s leadership hoped their effort would be met with widespread acclaim and praise. Instead, they faced a heap of criticism for showing a clip with the World Trade Center towers on September 11, 2001, collapsing … [more]
This presentation offers tips for journalists on covering trauma and working with survivors of trauma. The presentation was delivered at Columbia University in New York by Ami Neiberger-Miller while she was working for the Tragedy Assistance Program for Survivors (TAPS).
Journalists: Covering Traumatic Events with Sensitivity … [more]
This moving story interviewed children of fallen service members for a Memorial Day weekend piece in 2012 featured on CNN’s Anderson Cooper 360. Steppingstone LLC’s Ami Neiberger-Miller worked with the producers on a concept for the story and then she worked with TAPS staff to locate children who would be comfortable … [more]
The Washington Post ran an incredible front page story yesterday about Vienna Presbyterian Church in northern Virginia and the congregation’s struggle to deal with sexual, emotional and spiritual abuse of a dozen young girls by a youth minister.
The original abuse was uncovered when one survivor bravely came forward, … [more]
The Atlantic has an interesting story, “What It’s Like to Deliver Bad News for a Living,” by Carrie Seims on people who deliver death notifications, upsetting news, and fire people en masse – and the negative impacts these roles can have on their lives.
Seims cited research from 2006 (human resource … [more]
I spent several years on the Board of Directors for a local domestic violence prevention agency in Northern Virginia and worked with media for several years on the issue of intimate partner violence. While many of the reporters we worked with were great and wanted to share about our programs and how we were helping people re-start their … [more]
Helping families cope with the media spotlight after a personal tragedy can be difficult. In this article for the Forum Quarterly, Ami Neiberger-Miller discusses the challenges she has encountered in supporting families of fallen troops through TAPS and offers tips to help bereavement professionals and others assisting those who … [more]
The Washington Post ran an interesting article this week looking at morning TV news bookers, and their frantic rush to reach out and book people who’ve experienced trauma or crime – often unknowns who have never been on television before or never dealt with the media. The rapid pace of bookers … [more]
Twitter and media critics pounced last night on skier-turned-reporter Christin Cooper and NBC for airing an emotional interview with bronze medalist Bode Miller, where Cooper asked about his brother who died and his emotions. Miller handled the interview as tears slid down his cheeks and he finally bent over to cry with cameras rolling … [more]
Thanks to Mary Fletcher at Conversations in Public Relations for talking with Ami Neiberger-Miller about the challenges in working with reporters on behalf of an organization called the Tragedy Assistance Program for Survivors, that works with gold star families who have all lost loved ones serving in the Armed Forces. These … [more]
CNN drew a sharp rebuke from the State Department this weekend, which called the network’s behavior “disgusting” after the network broke a promise to his grieving family to not report on the existence of a journal kept by slain US Ambassador Christopher Stevens, who died … [more]
I followed the news this week about the killing of US Ambassador Christopher Stevens and three other Americans, as well as their Libyan guards, at the consulate in Benghazi on the eleventh anniversary of the September 11, 2001 terrorist attacks on the United States.
Yesterday I was horrified to see … [more]
Media pitching and on-site event support can be challenging due to the subject matter. In October 2014, Steppingstone LLC’s Ami Neiberger-Miller provided media relations support and on-site management for the TAPS National Military Suicide Survivor Seminar. This annual event brings together for care and healing hundreds … [more]
Two months ago I went to Florida to support media relations for the TAPS National Military Suicide Survivor Seminar. It was a time of healing, sharing and comfort for hundreds of people grieving painful losses.
I still remember the first time TAPS held the event in San Diego in 2009. It was the first time the organization devoted … [more]
I have to admit, I didn’t set out to develop an expertise in media relations for organizations working with trauma survivors. Missing and exploited child issues, domestic violence, wounded warrior mental health, veteran disability issues, suicide, and the traumatic bereavement of military families are not cheery topics. … [more]
This incredible and beautifully written story about teens coping with the death of a loved one who served in the military was featured on the CNN.com home page when it published. Steppingstone LLC’s Ami Neiberger-Miller had several conversations with author Chelsea J. Carter in advance of the TAPS National Good Grief Camp … [more]
During the TAPS National Military Survivor Seminar & Good Grief Camp in 2014, Ami Neiberger-Miller worked with a number of reporters doing stories about this nonprofit organization’s programs assisting families of fallen military troops.
Ami had sent the station a news release and called the assignment desk to pitch … [more]
In December 2008, the National Veterans Legal Services Program (NVLSP) filed a class action lawsuit, Sabo v. United States, on behalf of seven veterans from the U.S. Army, U.S. Navy, U.S. Marine Corps, and U.S. Air Force. The seven veterans were discharged from military service as a result of a finding by a Physical Evaluation Board … [more]
Understanding the experiences of military children over the last decade plus of war in Iraq and Afghanistan requires tremendous understanding. Steppingstone LLC’s Ami Neiberger-Miller worked with WAMU reporter Kavitha Cardoza on the “Breaking Ground” radio documentary about military children.
Cardoza … [more]
I work regularly on issues related to suicide in the military and support trauma survivors. While awareness about suicide as a public health issue seems to be emerging and expanding, we still have a long way to go.Journalists can play a key role in educating the public about suicide prevention, but sensitivity is needed. More than 50 … [more]